If there’s one thing you take away from my entire BLOG – it’s this…..please, be kind to the person behind the cash register. We’re still people! With feelings!

I’m having a surprisingly great time, working as a Christmas Casual at one of the biggest department stores in Sydney. I’ve learned a lot about what it’s like to actually provide customer service.

I’ve worked at the loading dock and the shop floor. There’s this hilarious rivalry between the two. The folk at the loading dock are a lovely, down-to-earth type. The ones on the floor are very customer-service oriented. So when I got back to working at the loading dock, one of the guys asked “It’s better down here, isn’t it?” I grinned and laughed, and said it depended on my mood.

SO, be nice to your customer service lot! We’re still people, with feelings. When you browse, pick up the things you drop. We appreciate it!